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Contact Us
If you need assistance with your enrollment form, aren't sure if you should apply for extra help from the government, or have any questions about PerformRx, please contact us.
| Enrollment |
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| Call: |
1-866-456-1692
1-866-456-1683 TTY/TDD
8:00 a.m. to 8:00 p.m., 7 days a week |
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| Write: |
PerformRx
PO Box 41514
Philadelphia, PA 19101-1514 |
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| PerformRx Member Services |
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| Call: |
1-888-457-3007
1-888-457-3002 TTY/TDD
8:00 a.m. to 8:00 p.m., 7 days a week |
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| Write: |
PerformRx Member Services
P.O. Box 41535
Philadelphia, PA 19101-1535 |
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| Coverage Determinations |
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| Call: |
1-888-457-3007
1-888-457-3002 TTY/TDD |
| Fax: |
1-866-369-6040 (Standard)
1-866-533-5494 (Expedited) |
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| Write: |
PerformRx Prior Authorization Department
200 Stevens Drive
Philadelphia, PA 19113 |
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| Appeals & Grievances |
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| Call: |
1-888-457-3007
1-888-457-3002 TTY/TDD |
| Fax: |
1-888-289-3008 |
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| Write: |
Medicare Member Appeals Unit
P.O. Box 13652
Philadelphia, PA 19101-3652 |
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| Report Fraud, Waste & Abuse |
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| Call: |
1-866-833-9718 |
| Fax: |
1-888-289-3008 |
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| Write: |
PerformRx Member Services
P.O. Box 41535
Philadelphia, PA 19101-1535 |
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| Do you have general questions about Medicare Part D? |
| Call: |
1-800-MEDICARE (1-800-633-4227)
1-887-486-2048 TTY/TDD
24 hours a day / 7 days a week
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