PerformRx PDP - Medicare Part D Plan Skip NavigationHome | Site Map | Print | Email this Page

 
Contact Us

If you need assistance with your enrollment form, aren't sure if you should apply for extra help from the government, or have any questions about PerformRx, please contact us.

Enrollment  
Call: 1-866-456-1692 
1-866-456-1683 TTY/TDD
8:00 a.m. to 8:00 p.m., 7 days a week
Write: PerformRx
PO Box 41514
Philadelphia, PA 19101-1514

PerformRx Member Services  
Call: 1-888-457-3007
1-888-457-3002 TTY/TDD
8:00 a.m. to 8:00 p.m., 7 days a week
Write: PerformRx Member Services
P.O. Box 41535
Philadelphia, PA 19101-1535

Coverage Determinations  
Call: 1-888-457-3007 
1-888-457-3002 TTY/TDD
Fax: 1-866-369-6040 (Standard)
1-866-533-5494 (Expedited)
Write: PerformRx Prior Authorization Department
200 Stevens Drive
Philadelphia, PA 19113

Provider Help Desk         
Call: 1-800-684-5502
 

Appeals & Grievances  
Call: 1-888-457-3007
1-888-457-3002 TTY/TDD
Fax: 1-888-289-3008
Write: Medicare Member Appeals Unit
P.O. Box 13652
Philadelphia, PA 19101-3652

Report Fraud, Waste & Abuse  
Call: 1-866-833-9718
Fax: 1-888-289-3008
Write: PerformRx Member Services
P.O. Box 41535
Philadelphia, PA 19101-1535

Do you have general questions about Medicare Part D?
Call:

1-800-MEDICARE (1-800-633-4227)
1-887-486-2048 TTY/TDD
24 hours a day / 7 days a week

Online: Medicare Web site: www.medicare.gov